Terms and Conditions

Terms and Conditions

All accommodation bookings, use of facilties, and Facebook competitions are subject to acceptance of the following terms and conditions.


  1. Facebook Competitions

The promoter is Cheverton Farm Holidays

The competition is open to anyone 18 years or over except employees of Cheverton Farm Holidays and their close relatives and anyone otherwise connected with the organisation or judging of the competition. 

There is no entry fee and no purchase necessary to enter this competition.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

The route to entry for the competition is to like the post on our Facebook Page.

Any additional action (including sharing a post, commenting, watch party, tagging etc) are done at the entrant’s discretion and do not impact the outcome of the giveaway.

We will at no point contact any entrant via Direct Message to say they have won the giveaway and ask for a payment. 

Please do not give any billing information via messenger on Facebook to anyone who might try and pass off as an employee of Cheverton Farm Holidays

We have the right to allow more than one entry per competition at times. We will notify specifically in the post if this is the case

Closing date for entry will be stated in the post of the Facebook page. After this date, then no further entries to the competition will be permitted.

No responsibility can be accepted for entries not received for whatever reason.

The rules of the competition and how to enter are clearly stated in the Facebook post.

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

The prize will be clearly stated in the Facebook Post

The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

Winners will be chosen at random via the software platform that we will share if anyone wants to know more

The winner will be notified by a notification on Facebook and within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

The promoter will notify the winner when and where the prize can be collected

The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

By entering this competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

The competition and these terms and conditions will be governed by law and any disputes will be subject to the exclusive jurisdiction of the courts.

The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current UK data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. For our full privacy policy, go to our website

The winner’s name will be available via our Facebook page 

Entry into the competition will be deemed as acceptance of these terms and conditions.

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter or any other Social Network. You are providing your information to Cheverton Farm Holidays and not to any other party. The information provided will be used in conjunction with the following Privacy Policy found on our website.

8/3/21

Cheverton Farm Holidays – Terms and Conditions

Guests must agree to our protocol listed below. If unable to do so then you may cancel within 48 hours of booking and your stay will be cancelled with a full refund.

  • You must agree to our cancellation policy (listed below) unless an AirBnB guest when your agreement is stated on your booking confirmation. However we will aim to refund all your payments in the event of a  lockdown due to Covid 19.          
  • It is suggested you take out insurance cover should you have to cancel due to illness.
  • No guest in the group must come to our property who is unwell with Covid 19 symptoms such as a continuous cough/high temperature/loss of taste or smell. Any other member of their household must also self-isolate for the recommended period of time and test clear for Covid 19 before joining the rest of the party.
  • All guests in the party must make arrangements to return home immediately if any member of the party tests positive for Covid 19 during their stay.
  • If you feel you have no choice but to stay in the property beyond the length of your booked stay, then you will be liable for the costs of all affected bookings, including cancellations of other guests due to the presence of COVID-19 on the premises.  
  • Linen must be stripped from the beds and put in bags provided before you leave, including all towels.
  • You must vacate the property by 9.45am on the day of departure. 
  • Please make sure you have all your belongings as there is a £10 charge plus postage to return any items that are left behind.
  • You cannot check-in until 3.30pm on the day of arrival. Please do not arrive beforehand and wait as this may cause a further delay in the preparation of your accommodation. Please let the host know your approximate time of arrival. There is a key lockbox outside each property so you can let yourselves in. The host will leave a welcome pack of tea, coffee, milk and cakes/biscuits for your arrival.
  • The property must be left in a clean and tidy state with washing up completed and put away (or loaded into the dishwasher and switched on), bins emptied, rubbish put in dustbins nearby and any dog mess cleared hygienically from the back yard at Brummell Barn.
  • This protocol is subject to change with new government guidelines.

Dogs

  • No dogs are now accepted at Rowborough Cottage and a maximum of 2 well-behaved dogs at Brummell Barn at a cost of £3 per dog per day.
  • All dogs must be kept on a lead in the farmyard and under control when out on the land. Please be aware that there may be livestock in the fields at any time and any dog can chase or kill an animal or cause them distress/injury resulting in death.
  • All dog mess must be cleared away at all times from the outside of the property. 
  • No dogs must be left alone as they can become distressed and damage property.
  • Dogs must not be allowed on beds or on the furniture. We would very much prefer that dogs not be allowed in bedrooms and to be left in the kitchen area where there is a tiled floor.

Bookings

  • You must be over 21 years old to make a booking. We also cannot accept any bookings where the party has a majority of the guests under 21. If this is the case we have the right to cancel your booking and you will receive a refund under the terms of our cancellation policy. A full refund will be given if we are told within 48 hours of booking.
  • No more than 12 people plus 2 infants in cots may stay in Brummell Barn and 6 people plus 1 infant in Rowborough Cottage, unless given written permission. Any additional people staying without permission above these numbers will be asked to leave as they are not insured. Rowborough Cottage is advertised for 5 people, as one bed is a small double in a single room and is not designed for 2 people. If however guests choose to sleep 2 people in this bed, it is allowed without charge but guests must appreciate that it is as described.
  • Please check your confirmation of booking carefully and inform us of any errors immediately.
  • We take a 10% non-refundable deposit on booking unless due to local or national lockdown.
  • The full balance is required if booking less than 31 days before the start of your stay.
  • The balance is due 31 days (or one calendar month) before your stay. We will send an email reminder with a link to the secure card payment 32 days before your stay. If the balance is not paid in full by 14 days before arrival we reserve the right to cancel the booking and the deposit will not be refunded.

Damages

  • We reserve the right to request a damage deposit – usually only for group all adult bookings where there may be accidental damage or alcohol related excess cleaning. The money will be returned within 2 weeks of the end of the booking after any additional costs have been retained.
  • We reserve the right to ask for any damage to be paid for in full even if a damage deposit is not received. This also includes: loss of keys, breakages, excess cleaning, toileting accidents in the swimming pool, damage by pets to farm animals or chewing/scratching furniture etc.

Cancellations (All booking Channels)

  • In all cases the booking including the deposit will be refunded if there is a local (either ours or yours) or a national lockdown preventing travel or overnight stays.
  • In the case of a government limit of numbers (eg. Rule of 6) then the 10% deposit is non-refundable for direct and channel bookings and every effort will be made to rebook your stay if you decide to cancel less than 14 days beforehand. However as travel may not be banned and the property is still available, then you are liable for the full cost of the booking.

Direct Bookings

  • If the booking is cancelled less than 14 days before arrival then a charge equal to 50% of the stay will be made.
  • If the booking is cancelled less than 7 days before arrival then a charge equal to the full booking amount will be made.
  • If the booking is cancelled 14 or more days before arrival then a charge equal to 10% of the stay will be made. Every effort will be made to resell your booking and in this case we also refund the balance minus the 10% deposit.
  • We reserve the right to change or cancel the holiday if circumstances dictate. This may include damage to your holiday cottage due to flood/fire or by persons unknown. It may also include occupation of the property by previous guests unable to leave due to illness. In this case we will refund the cost of your holiday in full. We are not liable for any other costs incurred and these must be covered by the guest, so full holiday insurance cover is advised. Ferry travel can be refunded by the ferry operators. We are not responsible for finding you alternative accommodation.
  • We also reserve the right to have any of the facilities out of use for part or the whole of your stay. This includes the swimming pool, snooker room, fitness room or playground. These facilities are given as an extra for the duration of your stay, free of charge, and no compensation is due if temporarily out of use. We would try to keep them open all year and they are advertised as a facility for use during your stay. Every effort to fix any breakdown quickly will be made so you can enjoy all the facilities.

Covid Policy

  • We are cleaning the property between all guests with anti-viral spray and floor cleaners with bleach based cleaners in the kitchen and bathrooms. These are compliant with to EN14476 standards and we have the Visit England ‘Good to Go’ certificate for compliance with highest standards of cleaning in the current climate of a pandemic. Please see our website for details about our cleaning regime
  • All cleaners are equipped with PPE and the property is chemically fogged and aired between guests.
  • The swimming pool is cleaned daily in the high touch areas with antiviral wipes and the floors mopped
  • Guests from different cottages do not mix in the pool and have private sessions 
  • All mattresses and pillows have quilted protectors which ae changed between all guests
  • Any used fleece blankets are washed and duvets changed between visitors
  • As hosts, we do not enter the property with you or at any time during your stay except in emergencies when a 2m distance will be observed and face masks worn. This also applies to any workmen who may need to enter the property. We will always try to do this when you are out during the day but will inform you of the time they are expected.
  • A 2m distance will be observed at all times even when outside and guests are asked to be compliant with this regulation
  • Guests are asked not to come into the farm office but to knock on the window if they require assistance or ring Claudia, the host.

General Conduct

Guests are required to behave with consideration towards staff, the hosts and any other guests. We reserve the right to ask anyone exhibiting unreasonable behaviour to leave the property, or withdraw the use of facilities and no refund of booking costs will be made if this is before the end of their stay. Unreasonable behaviour may include:

  • Excessive noise (amplified music outside after 11pm)
  • Evidence of illegal drug use
  • Abusive language towards us or other guests in our other property
  • Damage to property without paying compensation to us, including the behaviour of dogs or dependents
  • Continued inconsiderate use of facilities (even after being notified) ie. failing to keep to booking times in pool, litter or contamination left in pool area after use, failure to comply with Covid regulations
  • Any behaviour which may endanger us, the hosts, staff, neighbours or other visitors to Cheverton Farm
  • Inviting guests to stay overnight which exceed the number allowed in each property or inviting guests not staying in our property to use the facilities without written permission. A charge will be made if day guests use the pool of £5 per person per day.

Smoking

Smoking is not allowed inside any of our accommodation or leisure facilities but may be allowed outside in the patio areas. Cigarette butts must be disposed of in a safe way and not left in flower beds. Please do not smoke in the farmyard or playground areas.

Cheverton Farm Holidays reserve the right to amend these terms and conditions.

8/3/21

CHEVERTON FARM FACILITIES

               Indoor Heated Swimming Pool – NO LIFEGUARD AND USED AT YOUR OWN RISK

The pool is situated on the in the main yard behind Brummell Barn, next to the white Isle of Wight Meat building at Cheverton Farm. You are asked to park outside if you are staying in Rowborough Cottage. 

All guests will be provided with a swimming pool key which is for their own use during their stay. Please always make sure the pool is locked when you leave as it is danger to children.

All sessions are booked privately for each cottage for daily sessions up to 90 minutes. A second session can be allowed ‘on spec’ if the pool is empty. Please do not go in expecting to able to swim if you haven’t booked a session, or share it with guests from other cottages. 

Pool Bookings can be marked up on the whiteboard outside the pool up to the end of the following day with the name of the cottage and time eg. Brummell Barn 10 – 11.30. 

Pool will be open from 7.00am to 10.00pm. Lights will be on a timer switch so no need to turn them on/off. 

No alcohol/food/glassware in the pool area.

Please bring your own swimming towels

Hand gel provided to use on your way into and out of the pool area. 

The pool area will be cleaned at least once daily using anti-viral disinfectant.

A specialist pool company is advising on any additional chemicals required but the use of chlorine in the water is a powerful anti-viral and anti-bacterial additive. 

All babies must wear swim nappies and please report any accidents immediately for the pool to be cleaned.

Please take all possessions away with you from the pool.

The pool is 10m long and 1.5m deep across the whole length with 2 sets of steps. It may not be suited to people with mobility problems. It is kept at a temperature of 28- 29 degrees centigrade which is recommended for leisure pools but may not be quite warm enough for very young babies or children and is not as warm as a hot tub.

Additional guests to the property (not staying overnight) are charged at £5 per person per day but must have permission from the property owner.

The Playground can be used if guests are asked to use hand gel before playing on it and it is suggested that children wash their hands afterwards. Please make a judgement about using the playground equipment and do not allow children who are at increased risk to use it, as with all public facilities. It includes a climbing frame with swings/slide and a 12ft trampoline. Children must be supervised and there must be an adult nearby in case of accidents. This facility is used at your own risk and any damage or accidents must be reported immediately to the hosts.

The Snooker Room may currently be used by the guests in Brummell Barn ONLY due to Covid restrictions. Children under 12 are not allowed to use this facility and children under 16 must be supervised.

               The Gym can be used by either cottage by appointment only. It has weights, rowing and running machines.

               The Games Room is situated behind the main farmhouse is currently OUT OF USE for both cottages due to COVID.

The farm animals can be stroked and farm walks are available at any time. Please ask if you want to see the     miniature donkeys. There are usually some lambs, sheep, pigs, or cattle in the yards and you are welcome to talk to them. We ask that you don’t feed the donkeys unless advised by myself, as it can be dangerous to their health. The pigs always enjoy left-over vegetables, bread or fruit but not plate leftovers, meat or potatoes please.

BBQ:  Both properties have a hand-made Mediterranean style brick BBQ with grills and ash pan. You are provided with BBQ tools and firelighters but are asked to provide your own charcoal. Please do not use wood or other fuel on these and they must be cleaned before you leave. This is not an easy task we appreciate but can be done in the laundry room in the barn. We reserve the right to make a charge if left uncleaned at the end of your stay.

Cheverton Farm Holidays reserve the right to amend these terms and conditions.

Version 1 – 8/3/21